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CORONAVIRUS VACCINATION - 13th April 2021

WELLINGTON ROAD FAMILY PRACTICE

Vaccination for patients aged 45+

Patients aged between 45 and 50 are able to make an appointment for their first vaccination on the NHS England website.  These appointments will be arranged at one of the large vaccination hubs including Ashton Gate and Bath Racecourse.  The surgery is not able to make appointments yet for this age group although may be able to when vaccine has been allocated to us.  Please keep an eye on the website but do not phone the surgery about this.

When attending your vaccination appointment, please attend alone if at all possible.

2nd Vaccinations

Appointments will be made for 2nd vaccinations between 11 and 12 weeks after your first vaccination.  The allocation of vaccine for second doses will be based on where the first one was delivered so if your vaccination was done at Ashton Gate or Yate Health Centre, for example, you will need to attend there again and may already have been given a date for this.  We won't be allocated any additional doses to let you have it here at Wellington Road unless there are exceptional circumstances.  Please ring the surgery if this is the case.

If you had your first vaccination here at the surgery, we will contact you to arrange your second appointment.  Please do not phone the surgery yet about this.

You will need to have the same vaccine for your second dose as for your first.  Therefore if you had a Pfizer vaccination the first time, you must have this for your second vaccination.

LOOKING FOR VOLUNTEERS - can you help??

Your Surgery at Wellington Road would really welcome your help.  As you will have seen on the news, the South West is one of the leading regions in the UK in getting the vaccine delivered to the population.  We are getting regular supplies (so far) of both vaccines and are running clinics three days a week.  This is a great effort but the requirement to provide staff for the clinics is starting to impact on our other clinical work.

We would therefore be very grateful for any volunteers who can help out in the running of the clinics by acting as guides and marshals.  There is no experience needed and there would be no exposure to sensitive or clinical information.  Please contact our Practice Manager, Helen Tillman if you felt able to help out.  Our phone number is 01454 323366.

TREATING STAFF WITH RESPECT

All our staff are doing all we can to meet your health needs, arrange appointments and renew your medication.  Please treat them with respect and courtesy; they should not be subjected to swearing, threats or abusive language.

Treating staff with respect

 

Have you had Coronavirus?  

See the article under Information about donating plasma

CLINICS IN YATE

As well as running vaccination clinics here at Wellington Road, we are also working with the other Yate practices to roll out the Covid-19 Vaccination programme using the Pfizer vaccine.  This vaccine is very fragile so we are using West Walk surgery as the vaccination centre but the staff at Wellington Road are involved as well.    There is parking available at Courtside Surgery and other car parks throughout Yate Town Centre and there are signs to West Walk Surgery

Please see the leaflets below:

Information for Older Adults about Covid Vaccine

Why am I having to wait for my Covid vaccination?

Priority order

Please continue to follow the Government's advice about washing hands, covering your face and maintaining a 2 metre distance from everyone.

Waiting for Surgery:  If you are waiting for surgery at either North Bristol Trust or one of the United Hospitals Bristol hospitals, you may find the leaflet in the Information section of the website useful.

**BEWARE**:  Vaccination to protect patients against Coronavirus is free.  We have heard reports of fraudsters targeting patients purporting to arrange a vaccination but then asking for bank details and taking payment.  This is a total fraud - do not give your bank details to anyone.

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2020/21 FLU SERVICE - VACCINE AVAILABLE

If you are Over 65, in an At-Risk group, a Carer, pregnant or aged over 50 and would like a vaccination to protect you and your family and friends against influenza, please contact the surgery without delay.  The practice has some vaccine still available and will arrange a convenient appointment.

Even if you have previously declined an invitation and have now changed your mind, you can still have a vaccination.  Please contact the surgery.

With the pressure in hospitals and in the community it is very important that we all protect ourselves this winter. 

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GP Patient Survey results 2020 - BEST SURGERY IN SOUTH GLOUCESTERSHIRE, BRISTOL AND NORTH SOMERSET

Wellington Road Family Practice was rated as the best practice for the FOURTH consecutive year in South Gloucestershire, Bristol and North Somerset.

Every year a GP Practice patient survey is carried out. The results of the 2020 survey have just been published. Wellington Road Family Practice has scored higher than average in every area surveyed. 98% of Wellington Road Family Practice patients who responded to the survey, described their overall experience of Wellington Road as good; the national average overall experience was 82%. GP Practices are judged on access to your GP service, making an appointment, your experience of your most recent appointment, your health as well as your overall experience. To achieve these excellent results for the fourth year running is outstanding, encouraging and a real boost to morale, especially as we have experienced a difficult year with sickness amongst the team.

Our aim is always to provide high quality, personalised care and we are delighted that the response from our patients yet again is so positive.

A very big THANK YOU on behalf of the whole team to all our patients who took the time to respond to the survey.

If you would like to see the full survey results you can find these at: https://www.gp-patient.co.uk/

See our latest Autumn/Winter newsletter at the bottom of our news section

From January 2021 the doctors listed below are the regular doctors that are working as part of the team.

  • Dr Brynn Bird
  • Dr Huw Taylor
  • Dr Joanna Hunt
  • Dr Tara Dallard
  • Dr Sarah Patrickson

CORONAVIRUS 

  • The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

    What to do if you have symptoms

    Stay at home for 7 days if you have either:

    • a high temperature
    • a new continuous cough
    • loss of taste or smell

    Do not go to a GP surgery, pharmacy or hospital.

    You do not need to contact NHS 111 to tell them you're staying at home.

    Read the advice about staying at home.

    Use the NHS 111 online coronavirus service if:

    • you feel you cannot cope with your symptoms at home
    • your condition gets worse
    • your symptoms do not get better after 7 days

    Use the 111 coronavirus service

CHANGES TO OUR OPEN ACCESS SURGERIES

FROM 5TH NOVEMBER 2020, PLEASE DO NOT COME TO THE SURGERY UNLESS YOU HAVE A PRE-BOOKED APPOINTMENT, IN WHICH CASE PLEASE RING THE FRONT DOOR BELL WHEN YOU ARRIVE.

If you need help please ring 01454 323366 on the morning or afternoon that you wish to be contacted, during our open access hours of 8.30am - 11.00am and 3.00pm - 5.00pm with the exception of Thursday afternoons when we are closed.

A receptionist will need to ask you some questions. They are here to help and support you so please cooperate with the practice staff at all times. If the receptionist is unable to deal with your enquiry themselves, they will add your name to a list for the most appropriate person, either a doctor or a nurse to ring you back.  The doctor or nurse will ring you in order to triage and decide whether you need to be seen or not. If they decide you need to be seen, you will be asked to attend the surgery later that morning or afternoon having been given an appointment time. 

Our telephone lines may be busy so please bear with us during this difficult time. Thank you.

 

GP Patient Survey 2019 - One of the highest rated practices for the third consecutive year in South Gloucestershire, Bristol and North Somerset

Every year a GP Practice patient survey is carried out. The results of the 2019 survey have just been published. Wellington Road Family Practice has scored higher than average in every area surveyed. 99% of Wellington Road Family Practice patients who responded to the survey, described their overall experience of Wellington Road as good; the national average overall experience was 83%. GP Practices are judged on access to your GP service, making an appointment, your experience of your most recent appointment, your health as well as your overall experience. To achieve these excellent results for the third year running is outstanding, encouraging and a real boost to morale.  Thank you to everyone who voted.

Our aim is always to provide high quality, personalised care and we are delighted that the response from our patients yet again is so positive.

A very big THANK YOU on behalf of the whole team to all our patients who took the time to respond to the survey.

If you would like to see the full survey results you can find these at: https://www.gp-patient.co.uk/

Have your say - join our Patient Group

Read our Newsletter

We have some devastating news. Dr Kate Mansfield has sadly passed away.Click here for futher information

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