Latest News

TREATING STAFF WITH RESPECT

All our staff are doing all we can to meet your health needs, arrange appointments and renew your medication.  Please treat them with respect and courtesy; they should not be subjected to swearing, threats or abusive language.

Treating staff with respect

 

Please continue to follow the Government's advice about washing hands, covering your face and maintaining a 2 metre distance from everyone.

Waiting for Surgery:  If you are waiting for surgery at either North Bristol Trust or one of the United Hospitals Bristol hospitals, you may find the leaflet in the Information section of the website useful.

**BEWARE**:  Vaccination to protect patients against Coronavirus is free.  We have heard reports of fraudsters targeting patients purporting to arrange a vaccination but then asking for bank details and taking payment.  This is a total fraud - do not give your bank details to anyone.

CORONAVIRUS 

  • The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

    What to do if you have symptoms

    Stay at home for 10 days if you have either:

    • a high temperature
    • a new continuous cough
    • loss of taste or smell

    Do not go to a GP surgery, pharmacy or hospital.

    You do not need to contact NHS 111 to tell them you're staying at home.

    Read the advice about staying at home.

    Use the NHS 111 online coronavirus service if:

    • you feel you cannot cope with your symptoms at home
    • your condition gets worse
    • your symptoms do not get better after 7 days

    Use the 111 coronavirus service

CHANGES TO OUR OPEN ACCESS SURGERIES

FROM 5TH NOVEMBER 2020, PLEASE DO NOT COME TO THE SURGERY UNLESS YOU HAVE A PRE-BOOKED APPOINTMENT, IN WHICH CASE PLEASE PRESS THE INTERCOM WHEN YOU ARRIVE.

If you need help please ring 01454 323366 on the morning or afternoon that you wish to be contacted, during our open access hours of 8.30am - 10.30am and 3.00pm - 5.00pm with the exception of Thursday afternoons when we are closed.

A receptionist will need to ask you some questions. They are here to help and support you so please cooperate with the practice staff at all times. If the receptionist is unable to deal with your enquiry themselves, they will add your name to a list for the most appropriate person, either a doctor or a nurse to ring you back.  The doctor or nurse will ring you in order to triage and decide whether you need to be seen or not. If they decide you need to be seen, you will be asked to attend the surgery later that morning or afternoon having been given an appointment time. 

Our telephone lines may be busy so please bear with us during this difficult time. Thank you.

 

FROM 19TH JULY 2021

 

Masks and social distancing rules will remain mandatory in all healthcare settings beyond 19 July, NHS England has confirmed.

Public Health England’s (PHE) infection prevention control guidelines and hospital visiting guidance are set to remain in place for staff and visitors, even as restrictions are eased elsewhere.

NHSE said today (15 July) that visitors will need to abide these rules in ‘GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected’.

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GP Patient Survey results 2021 - THE TOP RATED PRACTICES IN SOUTH GLOUCESTERSHIRE

Wellington Road Family Practice has been rated the top practice for the FIFTH consecutive year in South Gloucestershire.

Every year a GP Practice patient survey is carried out. The results of the 2021 survey have just been published. Wellington Road Family Practice has scored higher than average in every area surveyed. 98% of Wellington Road Family Practice patients who responded to the survey, described their overall experience of Wellington Road as good; the national average overall experience was 83% and the helpfulness of the receptionists an amazing 100%.  

GP Practices are judged on access to your GP service, making an appointment, your experience of your most recent appointment, your health as well as your overall experience. To achieve these excellent results for the fifth year running is outstanding, encouraging and a real boost to morale, especially as we have experienced one of the most difficult years ever with the pandemic.

Our aim is always to provide high quality, personalised care and we are delighted that the response from our patients yet again is so positive.

A very big THANK YOU on behalf of the whole team to all our patients who took the time to respond to the survey.

If you would like to see the full survey results you can find these at: https://www.gp-patient.co.uk/

From April 2021 the doctors listed below are the regular doctors that are working as part of the team.

  • Dr Brynn Bird
  • Dr Huw Taylor
  • Dr Joanna Hunt
  • Dr Tara Dallard
  • Dr Aisha Davies

YOUR PATIENT DATA MATTERS TO US!!!

Following on from recent news and social media speculation about NHS Digital and data sharing as a number of posts are circulating on social media about the national data opt-out, containing incorrect information. We thought it may be helpful to provide some key information and links to help you with your decision making and if you might be now thinking of opting out of sharing any of your data as it’s your choice.

Understanding the national data opt-out - NHS Digital

Although, sometimes information about your health and care does helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments, you still have the option to decline sharing data that goes beyond the provision of your direct care.

 

 Have a look at our Privacy Notice which explains what we do with your data and who we share it with


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 There is also a great webpage from NHS Digital with FAQs and mythbusting.
https://digital.nhs.uk/…/nat…/mythbusting-social-media-posts

 

We do not

  • We do not sell health and care data
  • We do not share data with marketing and insurance companies

If you require any further information then please do not hesitate to contact our Data Protection Officer Kelly@almc.co.uk

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